Let’s talk about love, at work.
THE LATEST
Featured
Add a quick description about the podcast. Make it an about 100 word description here.
What if we valued deep affection, as much as we value deep pockets?
ALL EPISODES
Season: Pilot.
First drop: <date>
What if we accepted love as a foundational leadership principle?
YOUR HOSTS
In a lifetime of professional customer experience practice, there is one thing I’ve witnessed all along: love is good for business.
I’d been at it since the 1990s. And in the post-2020 digital acceleration, everyone was <finally!> doubling down on their customer-related investments.
Clients were all asking me the same question: What experience innovation trends are you talking about with other executives, Caroline?
What they were asking me was: what are the others doing?
What I saw was the same issue everywhere: people were generally dissatisfied with their work.
And I couldn’t help but wonder: where is the love?
