This long-range research project explores love as a necessary state of being to transform our workplaces.
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The line between human and machine is getting blurry.
In response to their fear of being ousted by AI, brands, organizations and leaders are against the wall. Many face existential decisions. Some are even forced to face their feelings. To deal in their humanness.
To keep it going, many have to figure out what makes them unique, real quick. And get clear about the value they bring to the world, right now. Surrounded by robots and agents ready to be put to work, both our collective raison d’être and societal debt are under scrutiny - all the time, all at once, make it faster than ever.
Orchestrating our society’s next transformation requires leaders to be equipped with a new source of power and richness.
This is love-at work.
What if we accepted love,
as a foundational leadership principle?
IN SEARCH OF EVIDENCE
What if we valued deep affection,
as much as we value deep pockets?

IN THE MARKET
LOVE STORIES
What if we talked about love-at work?
EXPERIENCE
Love-at Work serves as an exploration of the polarity between our undeniable human need for love and our general dissatisfaction with work.
Think of it as a manifesto for a different way of work. One that starts with understanding love, the most inclusive emotion of all. And aspires to recognize and sustainably revolve around the human, in all of us.
It’s about living without the Sunday scaries! And having a bigger impact on those we lead, including ourselves.
We could all use a little bit more love.
15-minute TED-style Keynote
A punchy and profound dose of inspiration.
Intended as an event theme-setter or impulse.
60-minute Facilitated Experience
A deeper dive, conversational experience.
Intended to safely explore finding more love, at work.
For leaders and teams looking for deeper affection and purpose in their work.
BRING THEM THE LOVE
A strength-led + behavioral science-based approach to bringing your team the love.
For leaders looking to maximize team performance and leave a lasting impact on their colleagues’ experience.
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People quote bad managers as their top reason for leaving their employer. Unlock the positivity of love within your team.
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In a world of robots and machines, enhance your team’s language to build a toolkit for leadership influence that thrives in a growth-mindset culture.
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Become a memorable leader. Help your team find their purpose, while working for you.
Experience vibe: safe, positive, playful.
Destination: exploratory, future-now.
“This imagination session is the best investment I’ve ever made in my team. Now I know how to orchestrate the change I’m charged with because we are all equipped with a completely new language and set of tools everyone can use.”
A half-day bespoke experience, catered to your team’s needs and feels.
Digital, in-real life and both.
A BIG IDEA
Conversations about love can revolutionize our workplaces.
In a lifetime of professional customer experience practice, there is one thing I’ve witnessed all along: love is good for business.
I’d been at it since the 1990s. And in the post-2020 digital acceleration, everyone was <finally!> doubling down on their customer-related investments.
Clients were all asking me the same question: What experience innovation trends are you talking about with other executives, Caroline?
What they were asking me was: what are the others doing?
What I saw was the same issue everywhere: people were generally dissatisfied with their work.
And I couldn’t help but wonder: where is the love?