A BIG IDEA

Love is a state of mind necessary to revolutionize our workplaces.

In a lifetime of professional customer experience practice, there is one thing I’ve witnessed all along: love is good for business.

I’d been at it since the 1990s. And in the post-2020 digital acceleration, everyone was <finally!> doubling down on their customer-related investments. My clients were all asking me the same question: What experience innovation trends are you talking about with other executives?

What they were asking me was: what are the others doing?

What I saw was the same issue everywhere: people were generally dissatisfied with their work.

And I couldn’t help but wonder.

LOVE, AT WORK

What if we accepted love, as a foundational leadership principle, for work?

Love, at Work™ serves as an exploration of the polarity between our undeniable human need for love and our general dissatisfaction with work.

Think of it as a manifesto for a different way of work. One that starts with understanding love, the most inclusive emotion of all. And aspires to recognize and sustainably revolve around the human, in all of us.

It’s about living without the Sunday scaries! And having a bigger impact on those we lead, including ourselves.

Because we could all use a little bit more love.

For leaders looking for deeper affection and purpose in their work.

15-minute TED-style Keynote

  • A punchy and profound dose of inspiration.

  • Intended as an event or meeting opener and theme.

50-minute Breakout Session

  • A deeper dive and workshop-style experience.

  • Intended to explore how to find more love, at work.

So we don’t have to work like machines.